Privacy Policy

Last Updated: May 01, 2026

At 4 Seasons Car Garage, we respect your privacy and are fully committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

Who We Are

Our website address is: https://4seasonsgarage.com

4 Seasons Car Garage is a growing UK automotive brand providing professional vehicle repair, servicing, MOT testing, diagnostics, and quality car parts.

Information We Collect

We only collect the personal information necessary to provide our services, respond to your enquiries, and improve your experience. This may include:

  • Contact & Enquiry Data: When you fill out our contact form, request a quote, book a service, or message us via WhatsApp or email, we collect your name, phone number, email address, and any details you provide about your vehicle or requirements.
  • Service & Booking Information: When you book a service or repair, we collect vehicle details (make, model, year, registration number, mileage, etc.) along with your contact information.
  • Phone Calls & WhatsApp Communication: We may record basic details of your enquiry (name, phone number, and nature of request) for follow-up and customer service purposes.
  • Website Usage Data: We use anonymised analytics tools to understand how visitors interact with our website (such as pages visited and general location at country level). This data does not personally identify you.

We do not collect sensitive personal data or payment card information through our website (payments for workshop services are processed in person).

How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries, provide quotes, and communicate with you
  • To process and manage your service bookings and repairs
  • To deliver the services you request from us
  • To improve our website, services, and customer experience (using anonymised data)
  • To comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal data based on:

  • Your consent (when you contact us)
  • The performance of a contract (when you book a service with us)
  • Our legitimate business interests (to operate and improve our services efficiently)

Who We Share Your Data With

We do not sell or rent your personal data to third parties.

We may share your data only with carefully selected, trusted service providers who assist us in operating our business, such as:

  • Website hosting and technical service providers
  • Email and communication platforms
  • Accounting and invoicing software

All third-party service providers are required to comply with UK GDPR and process data only on our instructions.

How Long We Keep Your Data

  • Contact enquiries and messages: Up to 12 months after the last contact, or as long as necessary.
  • Service booking and repair records: Up to 7 years (for accounting and legal compliance).
  • Anonymised analytics data: Maximum 26 months.

Your Rights (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Right to access your personal data
  • Right to correct inaccurate or incomplete data
  • Right to request deletion of your data (“Right to be forgotten”)
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability

To exercise any of these rights, please contact us at info@4seasonsgarage.com. We will respond within 30 days.

Cookies

We use essential cookies to ensure the website functions correctly. We also use basic analytics cookies to understand visitor behaviour. You can control and manage cookies through your browser settings at any time.

Security

We take reasonable technical and organisational measures to protect your personal data, including the use of secure HTTPS encryption. While we strive to protect your information, no system can guarantee 100% security.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will be revised. We recommend reviewing this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

We aim to respond to all privacy-related enquiries promptly.

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